Privacy Policy

This policy explains how Grandeur Chattel Properties & Construction Limited (“we”, “us”) collects, uses and protects your personal information when you use our website and services, in line with the Nigeria Data Protection Act 2023.

1. Information we collect

We collect information you give us directly — such as your name, email address, phone number and the content of enquiries, viewing requests, investment or management requests, newsletter subscriptions and account registrations. We also collect technical information automatically, including IP address, browser type, pages viewed and referring URLs, through server logs and cookies.

2. How we use your information

• To respond to your enquiries and arrange property viewings;
• To provide sales, leasing, investment advisory, development and property management services;
• To verify identity and complete due diligence where required by law;
• To send listings, market insights and offers you have asked to receive (you may unsubscribe at any time);
• To improve our website, prevent fraud and protect our systems.

3. Legal basis

We process your data on the basis of your consent, the performance of a contract with you, our legitimate business interests in operating a real-estate practice, and compliance with legal obligations such as anti-money-laundering rules.

4. Sharing your information

We do not sell personal data. We may share it with our staff and licensed agents, with property owners or developers when you ask us to act on your behalf, with service providers who host our systems or send our communications, and with regulators or courts where required by law.

5. Cookies

Our website uses strictly necessary cookies (for sessions and security) and, where you consent, analytics cookies that help us understand how the site is used. You can control cookies through your browser settings.

6. Retention

We keep enquiry records for as long as needed to serve you and for up to six years thereafter to meet legal, accounting and dispute-resolution requirements. Account data is retained while your account is active.

7. Your rights

You may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, and withdraw consent at any time. To exercise these rights, email info@grandeurchattel.com. You may also lodge a complaint with the Nigeria Data Protection Commission.

8. Security

We use encrypted connections, access controls and regular reviews to protect your information. No system is perfectly secure; please contact us immediately if you suspect any misuse of your data.

9. Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last revised.

10. Contact

Grandeur Chattel Properties & Construction Limited
12 Admiralty Way, Lekki Phase 1, Lagos, Nigeria
info@grandeurchattel.com · +234 800 000 0000